Contact Us
Reach Out, Your Cicada Apparels Customers Support is Here
Hello from Howrah! 
We’re Cicada Apparels – your go-to destination for premium men’s fashion since 2019. Whether you’re curious about a product, need style advice, or just want to chat, we’re all ears (and excited to help!).
Where to Find Us
Operational Hub:
Cicada Apparels
Howrah, West Bengal, India
(E-commerce only – no physical store yet!)
Quick & Easy Ways to Connect
Choose what works best for you:
-
Email Us:
Support: support@cicadapparels.com (Orders, Returns, General Queries)
We reply within 24 hours! -
Call/WhatsApp:
+91 6291426799 *(Mon-Sat, 10 AM – 6 PM IST)* -
Social Buzz:
Instagram: @thecicadaapparels (DM for style tips + fastest replies!)
Facebook: @thecicadaapparels
Before You Ask – Handy Quick Fixes!
Save time with these self-service tools:
-
Order Tracking:
→ Check your “My Account” page or shipping email. -
Returns/Exchanges:
→ Head to our Returns Policy page – it’s simple! -
Size Confusion?
→ Every product has a detailed size chart! (Check product images/description) -
Payment Issues?
→ Email support@cicadapparels.com with transaction ID.
When Will You Hear Back?
We’re a small, passionate team based right here in Howrah, West Bengal. Here’s our rhythm:
-
Emails: 24 hours (Mon-Sat)
-
Calls/WhatsApp: Live during business hours!
-
Social DMs: 2-6 hours (we’re scroll-happy!) -
Office Hours: Mon-Saturday, 10 AM – 6 PM IST
(Closed Sundays & Public Holidays)
Why We Love Hearing From You
“Your feedback shapes our next collection! From hoodies to formal shirts – your voice matters.”
We’re not a faceless corporation. We’re real humans crafting your wardrobe essentials from the heart of Bengal. Got an idea? Found a flaw? Tell us!
Need Urgent Help with an Active Order?
Do this:
-
Subject Line: “URGENT: Order #[Your Order Number]”
-
Include: Your name + contact number.
→ We’ll prioritize you!
Join the Cicada Family!
Follow us for exclusive offers, coupon code and style hacks, new launches:
→ Instagram | Facebook
Thank you for trusting us with your style journey!
Your comfort is our craft.
— Team Cicada Apparels 
Howrah’s Hometown Fashion Heroes Since 2019
